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Help CenterAI FeaturesClarify AI: personalized follow-ups
AI Features4 min read

Clarify AI: personalized follow-ups

Automatically generate contextual follow-up questions based on each respondent's answers.

Clarify AI is a field type that generates a personalized follow-up question in real time based on the respondent's previous answer. It creates conversational, human-like forms that adapt to each individual.

How Clarify AI works

  1. 1Add a text field (Short Text or Long Text) to your form where the respondent writes their initial answer.
  2. 2Drag a "Clarify AI" element from the Advanced category and place it immediately after that text field.
  3. 3In the Properties sidebar, configure the context prompt — tell the AI what kind of follow-up to generate (e.g., "Ask for more detail about their experience" or "Probe into the specific issue they mentioned").
  4. 4Publish. When a respondent answers the preceding field, the AI reads their answer and generates a tailored follow-up question.

Example flow

Question: "What frustrated you most about our product?" → Respondent answers: "The export feature is too slow." → Clarify AI generates: "Thanks for sharing. Could you tell us how long the export typically takes and what file format you're using?"

Configuration options

  • •Context prompt — guide the AI's follow-up direction.
  • •Tone — formal, friendly, or neutral.
  • •Max length — control how long the generated question can be.

Each Clarify AI question costs 1 AI credit per respondent.

Pro tip

Clarify AI is incredibly powerful for customer research, support triage, and exit surveys where generic follow-ups miss the point.

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