Setting up email automations

Spiceform's email automation engine sends transactional emails whenever a form receives a new submission. You can configure confirmation emails to respondents, notification emails to your team, or timed follow-ups — all from the builder.

Setting up your first automation

1. 1Open any form in the builder and navigate to the Automations tab.
2. 2Click "Add Automation" and select the trigger type (currently "On Submission" is supported).
3. 3Choose the action: "Send Email".
4. 4Configure the email: enter the recipient address (use the respondent's email by mapping it from the form), subject line, and body text.
5. 5Click "Save". The automation is now active — every new submission will trigger the email.

Email configuration options

• •To — send to a fixed email, the respondent's email (from a mapped field), or both.
• •From — defaults to noreply@spiceform.com. On the Inferno plan, you can use your own verified domain.
• •Subject — a plain-text subject line for the email.
• •Body — the email message content in plain text.
• •Delayed delivery — set a time delay (minutes, hours, or days) between submission and email send.

Monitoring automations

Each automation shows a run counter and status indicator in the Automations tab. If an email fails to send, the error is logged and visible in the automation history. Failed emails are retried automatically to maximize delivery reliability.